SUPPORT WITHOUT
THE CONFUSION.
Find a first fix, understand your setup and know where to ask for help.
Frequently asked questions
Where do I download XIM configurations?
The live configuration catalogue is accessed through Configanator T800 inside the Zentrix Discord. We do not run a duplicate public config download library on this website.
Do the XIM tools change my device settings?
No. The Setup Advisor and DPI Assistant provide educational information in your browser. They do not connect to XIM Manager or alter device configurations.
How do I install a Cronus Zen script?
Read the Zen Installation Guide and follow the specific controls and compatibility notes provided by the script creator.
How will products and trials work?
Published products will show pricing and purchase instructions once checkout is configured. Trial eligibility will only appear for products with a working supported licensing integration.
How do I contact the team?
Join the Zentrix Discord and use the official support or ticket channels available there.
Talk to the community.
Our main Discord is the place for official support routes and staff assistance.
Troubleshoot before guessing.
Our interactive XIM Doctor asks about your platform and symptom, then proposes an ordered set of checks and a support summary you can share in Discord.
Launch XIM Doctor