Keep your payment receipt
Find your order confirmation, provider receipt or transaction reference. Make sure the amount and product match the listing.
ZENTRIX · PURCHASE ASSISTANCE
CLAIM YOUR PRODUCT.
Paid through one of our sellers? Follow these steps to request your product securely.
Payment status: Not verified by Zentrix · Only the receiving seller can verify external payment.
PURCHASE INFORMATION
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Refer to your receipt
Seller: Zentrix
Join the official Discord
Use the Zentrix invite below. Keep the website claim page open while you create your support ticket.
Open a private purchase ticket
Find the server's purchase/support ticket area, create a private ticket and say which product you purchased.
Provide proof safely
Paste the template below and attach a receipt privately. Hide your address, card details, full payment account details and unrelated purchases.
Staff verify then deliver
Defend or the relevant seller checks their own payment records before sending your product and instructions. Submitting a receipt does not automatically confirm payment.
We cannot verify payment via external provider links automatically. Do not share passwords, complete card numbers or identity documents with support staff. Delivery starts after the seller verifies payment. If a payment failed or was cancelled, do not open a paid-order claim.